Privacy Policy

Your Privacy Matters to Us

At Evermark Martinez Roofs, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our services or visit our website, how we use that information, and your rights regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This typically includes:

• Your name and contact information (phone number, email address, mailing address)
• Details about your property and roofing needs
• Communication preferences
• Any other information you choose to provide

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and how you interact with our site. This helps us improve your experience and understand how people use our website.

How We Use Your Information

We use the information we collect to provide you with the best possible service. Specifically, we use your information to:

• Respond to your inquiries and provide quotes
• Schedule and perform roofing services
• Communicate with you about your project
• Send you important updates about your service
• Process payments
• Improve our services and website
• Comply with legal obligations

We may also use your contact information to send you occasional updates about our services, special offers, or helpful roofing tips. You can opt out of these communications at any time.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, so we can't guarantee absolute security.

We limit access to your personal information to employees and contractors who need it to perform their jobs. All team members are trained on privacy and security practices.

Sharing Your Information

We don't sell your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us run our business (like payment processors or scheduling tools)
• With your insurance company, if you authorize us to work with them on your claim
• When required by law or to protect our legal rights
• If our business is sold or merged with another company

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

You have certain rights regarding your personal information:

• You can request to see what personal information we have about you
• You can ask us to correct inaccurate information
• You can request that we delete your information (subject to legal requirements)
• You can opt out of marketing communications
• You can object to certain uses of your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under 18. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately so we can delete it.

Links to Other Websites

Our website may contain links to other websites. We're not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any website you visit.

How Long We Keep Your Information

We keep your personal information for as long as necessary to provide you with services and comply with legal obligations. When we no longer need your information, we'll delete it securely or anonymize it so it can't be linked back to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we'll update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We don't sell personal information.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us:

• Phone: (925) 723-9517
• Email: hi@martinezroofs.com
• Address: 131 Donaleen Ct, Martinez, CA 94553

We're here to help and will respond to your privacy concerns as quickly as possible.